Privacy Policy

We respect and protect user privacy

Effective Date: January 1, 2025

Policy Statement

ChuanDao AI (hereinafter referred to as "we") respects and protects user privacy. This privacy policy aims to explain how we collect, use, store, and protect your personal information, as well as your rights regarding personal information. By using this website and related services, you indicate that you have read, understood, and agree to all contents of this policy.

1. Types of Information We Collect

We only collect information necessary to provide services, mainly including the following two categories:

Information You Actively Provide

Such as name, email, phone number, etc. filled in when you register an account, submit messages, or contact us; if you use specific website functions (such as comments, submissions), it may involve content and related information you publish.

Information We Automatically Collect

When you visit the website, server automatically recorded device information (such as device model, operating system), browsing data (such as visited pages, dwell time, IP address), cookies and similar technical data (used to optimize page display and user experience, you can disable cookies in browser settings, but it may affect some functions).

2. Purpose of Information Use

The personal information we collect is only used for the following legitimate purposes and will not exceed the necessary scope:

Provide Services

Provide and maintain website services, ensure pages load normally and functions run stably

Optimize Experience

Recommend relevant content based on browsing habits and improve website design

Communication & Feedback

Reply to your inquiries and send service-related notifications

Security Protection

Identify and prevent malicious access and fraudulent behavior

3. 信息的存储与保护

存储方式与期限

您的个人信息将存储在我们授权的安全服务器中,存储期限为"实现收集目的所需的合理时间",或法律法规要求的最短保存期限;超出期限后,我们将通过匿名化处理或永久删除的方式清除信息。

安全保护措施

我们采用技术与管理双重保护,如数据加密、访问权限控制、定期安全审计等,防止信息被泄露、篡改、丢失;但请注意,互联网传输存在一定安全风险,我们无法保证100%绝对安全,您需妥善保管自身账号信息(如密码)。

4. 信息的共享与披露

我们承诺不向任何第三方出售、出租您的个人信息,仅在以下有限情况下共享或披露:

获得您的明确同意后,向授权的合作方共享(如第三方客服工具,合作方需遵守同等隐私保护标准)

依据法律法规、司法机关或行政监管部门的要求,必须提供信息时

为保护我们或用户的合法权益、公共利益(如应对欺诈、违法活动),在合理必要范围内披露

5. 您的权利

作为信息主体,您依法享有以下权利,可通过本政策第7条的联系方式申请行使:

访问与更正权

查询您的个人信息存储情况,并申请更正错误或不完整的信息

删除权

若您认为信息收集超出必要范围,或不再使用网站服务,可申请删除相关个人信息

撤回同意权

您可随时撤回对"非必需信息收集"的同意(如Cookie使用),但可能影响部分功能体验

投诉权

若您认为我们的信息处理行为违反本政策或法律法规,可向我们投诉,我们将在15个工作日内回复处理结果

6. 第三方服务说明

网站可能包含第三方链接(如社交媒体图标、广告联盟链接)或嵌入第三方工具(如统计分析工具)。这些第三方有独立的隐私政策,我们不对其信息收集行为负责。建议您访问第三方服务前,仔细阅读其隐私政策。

7. 政策的修改与联系我们

政策修改

我们可能根据法律法规变化或业务调整修改本政策,修改后的内容将在网站显著位置(如首页底部)公示,公示后继续使用网站即视为您接受修改。

联系方式

如您对本政策有疑问、需行使个人信息权利,或投诉反馈,可通过以下方式联系我们:

官方邮箱:hcf@foxmail.com